Parus Corporation

 Add to My profile
Location: Ukraine, Kyiv
Notify me if any info on this company is changed

Views: 2662
Address:42, Lenina str., Kyiv, 02088, Ukraine
Phone:+38 044 565 55 44
Fax:+38 044 565 55 77
 Send company a message

Information about product/service

Parus - Management and Marketing

Category:

CRM (Customer Relationship Management)  is the strategy of company aimed at understanding of client behaviorThe main goal of CRM system is to increase the level of satisfaction of the most profitable clients and in the same time to  reduce the expenses of the client search and retention of existing clients.Also our software allows to increase the effective interaction of different departments of your company with the customers (marketing, sales, service). Besides CRM-system is the effective tool for staff management.For companies specialized in small-batch production on consumer order the usage of CRM-system "Parus..." helps to automate the following tasks:

·         Client database records and order history;

·         organization of goods and service promotion, cross-sales;

·         step-by-step records of orders, responsible persons and due dates;

·         make up the order execution schedules;

·         order specification accounting (costs of materials and work);

·         registration of documents, requests and comments on each order;

·         make up the invoices based on orders and other primary documents;

·         records of customer preferences and forming the cash flows;

·         registration of  marketing events and their efficiency;

·         control of important events;

·         labour hours control and distribution of  staff work load;

·         registration of claims on each order;

·        control of  incoming requests and their delegation to the responsible specialists;

·         target setting and execution control;

·         notice of completion of order execution terms and reminders for responsible specialists;

 ·         personalized informational and commercial mailing according to customers' specifications;

·          report generation, printing of orders and other report forms. Simple and comfortable system interface helps your staff to master the program quickly and gives wide function set for comfort and operative work. Automation of the most routine activities in daily work with clients gives free time to increase number of business contacts,   as well as  gives an opportunity to reduce risk of omission or loss of important business information.

You can look slide-show over here: http://parus.ua/soft/managment/slideshow/

 

Description of software in Russian language you can find here: http://crm.parus.ua