Description
Customer Management World Africa 2008 is not just another event, it’s the industry event where leading practitioners in the customer service industry assemble and prepare the road ahead for top class customer service in our advancing market. Customer Management World 2008 is where industry leaders and experts share their insights and inspire delegates to innovate and think out the box.
Thematic sections
- Marketing game
- The games foxes play
- Innovative strategies to increase customer engagement
- Building a customer-centric business model for ultimate customer satisfaction
- Personal branding
- Integrating your brand into your customers' everyday lifestyle
- Perspectives of industry development
- Service organisations
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